Welcome to Interact Support
We help families, communities, and clubs resolve conflict safely, affordably, and with care.
At Interact Support Inc, we believe no one should face conflict alone. Our accredited mediators provide practical, accessible pathways to help people move past disputes and rebuild relationships.
Who We Are
Founded in 2015, Interact Support is a registered not-for-profit delivering family law support and community dispute resolution services across Australia.
We work closely with Mediation Institute and other partners to ensure high-quality, professional conflict resolution services are available to everyone—whether you live in a city, the bush or a remote town.
Why Mediation Matters
Conflict, if left unresolved, can divide families, break down clubs, and create stress in workplaces.
That’s where mediation helps. It offers:
- A neutral space to talk and be heard.
- Affordable solutions compared to legal battles.
- Safety with risk screening and confidentiality are core requirements.
- Faster outcomes that keep relationships intact.
About ICDRS – Interact Community Dispute Resolution Service
ICDRS is designed for community groups, clubs, organisations and community members facing conflict.
Disputes can often drive away volunteers, break committees apart, or even threaten the survival of a group.
With ICDRS, communities have access to:
- Professional mediators to resolve disputes peacefully.
- Practical tools to strengthen communication.
- Support that helps clubs thrive instead of divide.
Learn more at ICDRS Interact Support
About Interact Online – Family Dispute Resolution Services
Interact Online is a fully online Family Dispute Resolution Service staffed by Registered Family Dispute Resolution Practitioners and Interns completing their CHC81115 – Graduate Diploma of Family Dispute Resolution work placements.
The service was established in 2015 to help people falling through the gaps of government funded or private Family Dispute Resolution Services.
With Interact Online you have access to:
- Professional family dispute resolution practitioners to resolve family law disputes peacefully.
- Practical training to strengthen communication and post separation parenting. New Ways for Families Course
- Support that helps parents work together to care for their children after separation.
Learn more about Interact Online Family Dispute Resolution
How We Help
We provide tailored services to meet the needs of families and communities:
- Families in Transition: Separation, parenting plans, and family conflict.
- Community Clubs & Groups: Preventing disputes from destroying committees or volunteer bases.
- Regional & Remote Mediation: Online and flexible options so no one misses out.
Case Story: Surf Life Saving Queensland & ICDRS Collaboration
At Interact Support, we’re proud to partner with Surf Life Saving Queensland (SLSQ) through a Memorandum of Understanding (MOU) that brings the Interact Community Dispute Resolution Service (ICDRS) directly to surf lifesaving clubs.
Why This Matters for Surf Life Saving Clubs
Volunteer-based organisations like surf lifesaving clubs thrive on teamwork, trust, and community spirit. However, disputes can sometimes arise between members, committees, volunteers or community members. Left unresolved, these conflicts can:
- Divide committees and volunteer teams.
- Impact the well-being of members.
- Reduce community participation and retention.
That’s where ICDRS steps in.
- Protect their members’ wellbeing.
- Strengthen trust between volunteers and committees.
- Stay focused on what matters most – saving lives and serving the community.
Learn more about ICDRS and Surf Life Saving Queensland’s partnership here: Surf Life Saving QLD ICDRS Support
How ICDRS Supports Surf Life Saving Clubs
Through this partnership, clubs can access:
- Independent mediation to resolve disputes before they escalate.
- Conflict management support tailored to volunteer-driven organisations.
- Practical tools to strengthen communication and build long-term harmony like our 3 hour Conflict Management First Aid Workshop
- Flexible online and in-person options, ensuring accessibility across Queensland.
A Safer, Stronger Club Culture
By working together, ICDRS and Surf Life Saving Queensland are helping clubs:
- Protect their members’ wellbeing.
- Strengthen trust between volunteers and committees.
- Stay focused on what matters most – saving lives and serving the community.
Learn more about ICDRS and Surf Life Saving Queensland’s partnership here: Surf Life Saving QLD ICDRS Support
Get Involved
- Access Support: Need help now? Contact us for affordable mediation services fully means tested to ensure that we never turn someone away because of their financial situtation.
- Partner With Us: Clubs, community groups, and organisations can work with us to strengthen conflict resolution capacity. Contact ICDRS
- Learn With Us: Build your mediation and conflict resolution skills with accredited training through Mediation Institute.
Governance & Transparency
- Interact Support Inc. – founded in 2015, registered not-for-profit.
- Works in collaboration with Mediation Institute (Recognised Training & Accreditation Provider).