What is Mediation?

In this short video Craig and Janis discuss what Mediation is, who it is for and how it helps people to resolve issues and problems in any area of business or life.

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What is Mediation

What is Mediation?

What is mediation and how does mediation and mediators help to resolve issues and problems? In this chat Craig Anderson and Janis Bull discuss.

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Empathy

How to effectively facilitate a discussion between employees in conflict

Interact Online Team Member Sam Langran  wrote an interesting post on “How to effectively facilitate a discussion between employees in conflict”. This post explains how to facilitate a discussion between employees in conflict by encouraging them to have empathy for each other.   It’s crucial that the parties feel heard before you encourage them to

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