Learn skills and new ways to manage difficult or confrontational behaviour. You can't really change other people but you can always change yourself and control your own reactions.
Learn interpersonal conflict resolution skills to help prevent things going from bad to worse.
We all born with very basis interpersonal skills. As we grow our personality and interpersonal skills develop from what we learn through our upbringing and life experiences.
Our courses are designed to put you in control of your response to other people, regardless of how bad your early learning was.
Online Learning Methodology
We use online learning rather than workshops because it is better for this type of learning. There is a lot to take in and that doesn’t always work with the social pressures and dictated timetable of a workshop. We work with Mediation Institute to provide award winning online learning opportunities.
Blended delivery with live video meeting workshops, webinars and discussion groups is available for some of our courses. Individual coaching is available for others.
You can’t learn skills, especially interpersonal skills, just through theory. If you don’t practice what you’re learning you won’t really be able to apply the new ways of responding. Especially if the situation is stressful. All our courses include practical exercises you can apply with your family or colleagues and then review the results to the tweaks you’re making.
Practice, review, adjust and continue to practice. That’s the way you learn skills. No skills development occurs without PRAC because our brains are designed to repeat old behaviours until you repeat the new ones enough times for them to become the automatic responses in the situation.
What does the future look like?
Our training is designed to close the gap between your current knowledge and the outcomes you’re getting and what you want instead.
If you are experiencing conflict with other people or find you don’t have the skills to work effectively with people in conflict we are confident we can help you to close the gap between your current situation and what you want instead.
Interact Support Training
Evaluate the need
We are always happy to have a quick chat if you need help to work out the best learning option for your situation. If we are about you can chat now using our chat bot. If we're not send a message and we'll get back to you.
We have flexible payment options available to help if you have a cash flow constraint. If you are experiencing hardship but really want to do one of our courses get in touch to see how we can assist you.
We use technology because it allows us to be more accessible, flexible and responsive. If you are in a situation where you can't access a computer or are worried about your computer skills get in touch. We may be able to help.
It only takes one
It only takes one person in a conversation to change the outcome. Using techniques we teach, you can learn how to stop situations from escalating, calm other people down so they don't lose it so easily and have more productive "difficult conversations".
Certificates of Completion
As a minimum you'll get a certificate of completion. In the courses we offer in collaboration with Mediation Institute you may get a qualification, statement of attainment or be eligible for accreditation.
See all the options
Click to view the full range of professional training available through Mediation Institute
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Since we founded in 2015 the owners, trainers and members of Mediation Institute have supported, resourced and encouraged us to help Australians reach a peaceful resolution for their disputes.
Get in touch today
If you are looking for training in an area related to dispute resolution get in touch to see if we can help.