Relationship Mediation

Are you looking for help to deal with problems in your relationship due to unresolved issues.

Request more information.

What is Relationship Mediation?

Relationship Mediation is a way for people in an ongoing relationship to discuss and work through problems in the relationship with the help of an independent third party (the mediator).

The problems that come up in relationships are often caused by differences in expectations which can come from different family backgrounds and life experiences. When these sorts of issues come up in the perfect world we talk them through and work out a way forward.

Mediation isn’t the same as counseling. It is future focused, blame free and works towards a plan for the future.

The mediator helps you to communicate respectfully, to clarify the issues you’re experiencing and to look at your options so that you can (we hope) find a workable solution that you can both live with and continue your relationship.

Why Mediation?

  • Encourages direct communication
  • Empowers you to make your own decisions
  • Allows you to talk about the emotional impact
  • Helps you to let go of anger and build empathy
  • Helps understand rather than force each other
  • Protects the strengths within relationships
  • Looks for creative options and solutions
  • Makes future problem solving easier

Who uses relationship Mediation?

Transformative Couples Mediation

  • Re-negotiating parenting strategies
  • Negotiating how to share your space
  • Negotiating changes to how you live
  • Discussing intimacy and personal needs
  • Negotiating finances and financial support
  • Negotiating how you speak to and treat each other
  • Negotiating any other inter-personal problems
  • Any other negotiations you need help with

Negotiation with other people

  • Parents and Grandparents
  • Brothers and sisters
  • Teens or adult Children
  • Friends or other people you have issues with
  • Discuss and understand points of view
  • Consider options for resolution
  • Consider how proposed solutions would work
  • Any agreements reached are documented

Get Started Today!

We can connect you with certified transformative relationship mediators who can help you talk about your relationship in a respectful, confidential and transformative way.

The first step is always individual pre-mediation sessions.

Get started today.

Why Relationship Mediation?

as an alternative or next step if relationship counseling hasn’t helped

The mediator works as a facilitator of your process. Relationship mediation is more on the transformative end of the mediation spectrum. That means that the process is as important as the outcome. You may not even feel the need for a formal agreement if you reach an understanding. 

Both of you are in control of working out a way forward that works for you both.

Relationship Mediation is flexible. One session or more. It is up to you but the process is designed to be shorter term. It isn’t trying to fix or change you.

Our assumption is that you both have a right to feel how you feel and want what you want but when you can honestly share your needs with your partner, family member or friend in a non-blame atmosphere you may find a way for both of you to get your needs met. 

Relationship Mediation is focused on finding solutions not making judgements.

Sometimes one or both of you are not sure if a proposed solution will work. That’s OK.

You can agree to trial something for a period of time and then meet again to discuss whether it worked for each of you and anyone else impacted, like your kids.


Relationship Mediation gives you a way to share your point of view, the impact of what’s been happening on you and to share your feelings and to listen to and acknowledge their needs and feelings.

By increasing your understanding of the other person you may find you also improve your understanding of yourself and what’s been motivating you and your behaviour if you have perhaps been getting triggered by your past more than by their behaviour.


Mediation is a collaborative rather than adversarial process. Collaboration means talking about what you want and need and being willing to listen to the other person and then working together to find a solution that works for you both. 

It isn’t about compromise but really trying to find a win / win solution that you are both happy with. 

Depending on your situation the solution may not be perfect but you may find a solution that works for you both at least better than the current situation.

Due to COVID-19 all services provided by Interact Support is via phone and video meeting.

In relationship mediation you set the pace and have time to think. 

You’ll be able to try out things and discuss how they work. The mediator will be able to share tools and resources but won’t tell you what to do. It’s your relationship after all.

Ending relationships is very expensive. Emotionally, financially and with a major impact on your children if you have a family.

There are court costs, legal fees, lost work time and that doesn’t even count the emotional cost.


In many parts of the country courts are public and anyone can wander in and observe your court case.

Mediation is a private and confidential process.

In-person mediation should be as well however if you are going to an office, especially in a smaller city or town, it is possible that others there will know you are experiencing issues.

Remote Mediation is completely confidential because you are in control of where you call in from.

Free Consultation

No Obligation

Talk to a professional mediator to find out if your dispute is suitable for mediation and how the process works.

Joanne Law
Ken Speakman
Cynthia Brooking
Varsha Lal
Anne-Marie Cade

Our Mediation Team

Meet our Mediators


Remote Mediation can take place any time that you have an issue to resolve with another person.

It is voluntary and you can speak with the mediator in advance with a complimentary phone call or email about the dispute you want to resolve.

The mediator will explain the process and fees and provide you with an Agreement to Mediate.

They can also contact the other person to provide them with the same information.

If you both agree to proceed and an arrangement for payment is reached the mediation process can begin.

There are no restrictions regarding the structure of the the process or how many sessions. If there is progress being made we are happy to continue to facilitate the negotiations.


The first step – pre-mediation

Before any joint remote mediation sessions happen you will have a pre-mediation session with the mediator or another member of our team.

This session is to make sure that you are ready to proceed. They will discuss any safety concerns, what you would like to achieve, what your understanding of your legal rights and obligations are and help you to consider the options and proposals you’d like to bring to the negotiation.

The rest – remote mediation

The remote mediation process can only commence once the pre-mediation step has been done with each of you individually. If there are going to be any support people such as case workers or lawyers present we’ll talk with them as well to make sure they understand their role.



There may be a family member or friend, library, family violence support service or other organisations near you who can help you with the technology of meeting remotely.

That’s OK. Some of our mediators offer in-person mediation. 

It will cost more as the cost of travel and room hire has to be accounted for.

News & Updates

Read our most recent blog posts.

Mary Louise Hatch

Mary Louise Hatch

Mary Louise Hatch is a NMAS Accredited Mediator, Family Dispute Resolution Practitioner and Lawyer based in Victoria.

Read More »
Lee Lee

Lee Lee

Lee Lee is a Family Dispute Resolution Practitioner, NMAS Accredited Mediator and New Ways for Families Coach

Read More »

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