Are you a Mediator Able to provide Video Mediation Services?

Interact Online is an online co-mediation program.  Services are provided by contract NMAS Accredited Mediators and FDR Practitioners.

The purpose of the service is to help prevent escalating into conflict, abuse and violence by profiding flexible, accessible online dispute resolution services.  We use social enterprise principals to ensure that no one is turned away due to their financial situation.

Contract Work

Our Interact Online team are all contractors working on a flexible basis with Interact Support. Minimum qualifications are as a NMAS mediator.


The co-mediation model supports newly qualified professionals, ensures smooth onboarding and provides great services to clients.

Online Services

The services provided are 100% online. If clients want face to face dispute resolution services they can work with you directly rather than through Interact Online.

How do I apply and work with Interact Online?

As an Interact Online Contractor you are paid based on the work you do with clients.  We use a sliding scale for clients based on their ability to pay with discounts provided through coupons for those who are experiencing hardship or on a fixed low income.
The fees are divided between the co-mediators on the basis of their experience band. New mediators may co-mediate with a more experienced practitioner until you have completed sufficient mediations to achieve the next experience level.  The amount you are paid will range between zero to one hundred percent of the fee payable to the mediators.  If you are not willing to co-mediate you are not eligible to be an Interact Online Contractor.

Is there a joining or referral fee?

There is no joining or referral fee to pay. You do have to provide your own tools.

These include a paid version of the following software:

  • zoom for video meetings
  • calendly for client appointment bookings

Interact Support provides the following software:

  • Microsoft Sharepoint
  • MODRON Case Management Software
  • Canvas Learning Management System for your induction and ongoing training
  • FamilyProperty for family property mediation

What if I am not experienced?

That’s OK. We all started somewhere.  You must be NMAS accredited to work with Interact Online. 

If you have not mediated at least 25 hours of mediation in the past 12 months you are required to co-mediate with a more experienced mediator until you reach the benchmark. 

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