Are you confused about your options to resolve a dispute?
Worried that it will get worse but don't know what to do to make it get better?
You're not alone.
A dispute diagnostic conversation can help you to work out what to do next.
The dispute diagnostic is a short phone meeting or you can book more time for a video meeting to discuss your situation in more detail. No need to travel and you can provide documents to give context by email in advance.
The session is about you and the issues you are facing.
The facilitator will start by asking you what the issues are in 25 words or less. We know that is super difficult as disputes get complex and confusing really quickly.
If you don’t have clarity about your options and what you are trying to achieve it leaves you vulnerable to others. We support and encourage collaborative negotiation. Sometimes when there is a dispute it can feel hopeless but with a bit of help perhaps you can co-design a mutually acceptable future.
The first step is to book in for a dispute diagnostic session. We have practitioners available to take your call during the day as well as some evening and weekend availability.
The mediator will talk with you about your situation and help to "triage" and work out what your options are. If you are already engaged in a dispute resolution process they will help you to check your preparation.
The service is complimentary giving you a confidential and risk free way to talk about your situation. There are fees for our mediation and negotiation support services.
Interact Support has a fundraising account with the Entertainment Book so if you like to eat at restaurants here is your chance to support Interact and your local hospitality community.
In this post we explain the top three reasons to say yes to mediation and avoid more costly and less effective processes.
Interact Online Team Member Sam Langran wrote an interesting article that will help you have a productive conversation with an employee who is upset. Discovering the underlying emotions gives you valuable information which helps you learn what’s important for the other person and understand them.
