Phone Or Web Meeting
The dispute diagnostic is a short phone meeting or you can book more time for a video meeting to discuss your situation in more detail. No need to travel and you can provide documents to give context by email in advance.
Dispute Diagnostic Service
Are you confused about your options to resolve a dispute?
Worried that it will get worse but don't know what to do to make it get better?
You're not alone.
A dispute diagnostic conversation can help you to work out what to do next.
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Thank you for the discussion yesterday.
I felt heard and your responses were sound. I believe you would be excellent in your role and I have kept your details on hand for any future events or referral to friends. The tool you have attached looks great and and will go through it in more detail… Thank you so much for your refreshing approach and perspective.
It was a different experience discussing my challenge with someone who is professional, attentive and in fact interested. The reflections and analysis was moderated in a way that I accepted and prepared me further on the fundamentals of what to expect.
I felt heard and your responses were sound. I believe you would be excellent in your role and I have kept your details on hand for any future events or referral to friends. The tool you have attached looks great and and will go through it in more detail… Thank you so much for your refreshing approach and perspective.
It was a different experience discussing my challenge with someone who is professional, attentive and in fact interested. The reflections and analysis was moderated in a way that I accepted and prepared me further on the fundamentals of what to expect.
A conversation about your situation
The session is about you and the issues you are facing.
The facilitator will start by asking you what the issues are in 25 words or less. We know that is super difficult as disputes get complex and confusing really quickly.
We help you to paint the picture
If you don’t have clarity about your options and what you are trying to achieve it leaves you vulnerable to others. We support and encourage collaborative negotiation. Sometimes when there is a dispute it can feel hopeless but with a bit of help perhaps you can co-design a mutually acceptable future.
What happens in a Dispute Diagnostic Session?
1. Book an appointment
The first step is to book in for a dispute diagnostic session. We have practitioners available to take your call during the day as well as some evening and weekend availability.
2. Have your meeting
The mediator will talk with you about your situation and help to "triage" and work out what your options are. If you are already engaged in a dispute resolution process they will help you to check your preparation.
No Payment Required
The service is complimentary giving you a confidential and risk free way to talk about your situation. There are fees for our mediation and negotiation support services.
