Workplace

7 tips to calm down employees who are emotional during a difficult conversation

Interact Online Team Member Sam Langran wrote an interesting article that will help you have a productive conversation with an employee who is upset.   Discovering the underlying emotions gives you valuable information which helps you learn what’s important for the other person and understand them.                   …

7 tips to calm down employees who are emotional during a difficult conversation Read More »

Empathy

How to effectively facilitate a discussion between employees in conflict

Interact Online Team Member Sam Langran  wrote an interesting post on “How to effectively facilitate a discussion between employees in conflict”. This post explains how to facilitate a discussion between employees in conflict by encouraging them to have empathy for each other.   It’s crucial that the parties feel heard before you encourage them to …

How to effectively facilitate a discussion between employees in conflict Read More »

Scroll to Top